We may contact you by phone, email or text message to tell you that a payment is due or overdue, but our messages never ask for your bank details.
A message is a scam if it:
- asks for card or bank details
- says that you are entitled to a refund or band reduction
- offers to write-off council tax arrears for a fee
Examples of a genuine Walsall Council text and email are shown below.
How to identify Council Tax scams and what you can do to avoid them - (GOV.UK).
If you have any doubt about a message you have received, contact us directly – do not give out your personal details.