Walsall Public Health COVID-19 helpline
Walsall Council's public health team is operating a seven-day COVID-19 advice line between 8am and 8pm. The service is staffed by members of the public health and health protection team and should be the first point of call for all local coronavirus incidents or queries. The team is in place to provide help with guidance that can reduce the spread of the virus and also to support local businesses with COVID-19 related issues. Businesses may be informed of a confirmed case of COVID-19 by the NHS Test & Trace service, if so we are advising them to contact the team as soon as possible. They will work with you to assess the risks and advise you of what actions to take. By taking this early action they could stop a major outbreak.
To contact the team please email firstname.lastname@example.org or phone 01922 65 8065.
Walsall COVID-19 news updates
For all the lastest COVID-19 news and updates from Walsall Council, please follow the link below.
Walsall Council Newsroom
COVID-19 testing information
For information about COVID-19 testing and testing sites in the Walsall borough
COVID-19 testing in Walsall
COVID-19 Outbreak Management Plan
On 24 May 2020 the government announced that, as part of its national strategy to reduce infection from COVID-19, every council area in England would be required to create a local outbreak plan by the end of June 2020. National guidance was issued jointly by Public Health England and five key partner agencies.
The Walsall COVID-19 Outbreak Management Plan, led by the Director of Public Health Walsall, is the operational response and management for coronavirus disease and any outbreaks that may occur in the borough. The primary aim of the plan is to control COVID-19, reduce the spread of infection and save lives. In doing this, the plan will help to return life to as normal as possible, for as many people as possible, in a way that is safe.
Walsall Council COVID-19 Outbreak Management Plan
Disruption to our services and facilities
On Monday 23 March the prime minister announced steps to further reduce the amount of face to face contact that people have with each other through socialising. As a result, a number of council buildings and facilities are now closed. It has further been ncessary to temporarily suspend or amend some council services.
See all changes to council services and facilities
Visiting local businesses safely during COVID-19
National 'lockdown' restrictions began to ease in June and the government announced that from 4 July 2020 many more businesses were permitted to reopen, including pubs, bars, cafes, cinemas, hair salons and more. But visiting the shops during the coronavirus pandemic is a different experience from what we're used to. We’ve put together some tips and information below to help you get used to the ‘new normal’ and living with COVID-19.
More information and guidance about how you can visit and support local businesses safely
Travelling safely during COVID-19
While government restrictions are easing and we are able travel again, you still need to stay alert if you are travelling and limit contact with other people. Avoid using public transport where possible and either drive or—for shorter journeys or commutes—walk or cycle. If you do travel, thinking carefully about the times, routes and the way you'll travel will mean we will all have more space to stay safe.
More information and guidance about travelling safely
Social distancing and limiting contact with people outside your household
View the latest government guidelines on social distancing, support bubbles, and meeting up with friends and family during COVID-19.
Social distancing and 'support bubbles'
Most of us don’t have to walk far to find a greenspace
Although parts of the borough have a history of heavy industry, Walsall is actually a surprisingly green place to live. As well as several parks and nature reserves, there are many other easily accessible greenspaces dotted around the borough, so why not explore where you live with our interactive map in order to get your daily exercise close to home?
We have also mapped details of grocery stores and are currently working on providing details of pharmacies across the borough as well as updating the map to include cycle routes and public rights of way to support people heading out and about during COVID-19.
View the interactive map
Protecting consumers and businesses
The current COVID-19 situation has been very fast moving and quickly affected our daily lives in many different ways. Our regulatory services teams are working hard to protect consumers and businesses in the current environment. Find information at the link below about current COVID-19 scams and how to protect yourself, as well as how to report suspicious activity, scams or businesses you believe may be engaging in unscrupulous commercial practices, such as price hikes on certain high demand foods and goods.
Information for consumers and businesses
Volunteer to help
Making Connections Walsall is leading our local community response to COVID-19 (coronavirus) and is a friendly service for vulnerable people and families.
If you would like to volunteer to help vulnerable residents and families with shopping, picking up prescriptions, food parcels, advice on financial help or reassurance calls/befriending, or if you wouldl like to make a referral for yourself or someone you know to receive help and support, follow the link below.
Volunteer to help or make a referral
Information about schools
Walsall Council is working with schools across the borough in order to facilitate the phased return to school for some pupils that commenced from 1 June 2020, in line with government guidance.
Information about measures in schools
COVID-19 guide to external funding
A number of funds and grants are being established by external bodies to respond to and tackle the impact of COVID-19. The council’s external funding team has produced a directory that lists funding opportunities which will be updated on a regular basis.
Walsall Council's COVID-19 Guide to External Funding
Public Health guidance
On this page you will find the latest updates from the council's Director of Public Health as well as links to national public information, advice and guidance. Because of the continuously changing situation, this page and links will be updated regularly so please check for the most up to date information.
Coronavirus (COVID-19) Public Health information and advice
Protecting your health and wellbeing
Many of us are staying at home a lot more because of COVID-19 and it's important to take care of your mind as well as your body while we all adjust to the new normal.
The link below provides tips and advice to help you keep on top of your mental wellbeing, stay active and cope with how you may be feeling while staying at home, as well as contact details of a number of local and national services offering emotional health and wellbeing support. Make sure you get further support if you feel you need it.
Mental health and wellbeing support
Other useful links
Links to COVID-19 information and updates from West Midlands Police, Transport for West Midlands, utility providers and others, as well as information and warnings about COVID-19 scams circulating.
Other useful information for Walsall residents