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COVID-19 - I want to know

COVID-19 testing information 

For information about COVID-19 testing and testing sites in the Walsall borough. 

COVID-19 testing in Walsall 


Back to school 

From Monday 8 March 2021, all pupils returned to school and college with COVID-safe measures in place and symptom-free testing available for staff and secondary and college pupils.  Information is available for students, parents, carers and schools.  

COVID-19 back to school information


Disruption to our services and facilities

For updated information about council services, facilities and events during the COVID-19 pandemic. 

See all changes to council services and facilities


Walsall COVID-19 news updates

For all the lastest COVID-19 news and updates from Walsall Council, please follow the link below. 

Walsall Council Newsroom


Information about schools 

Walsall Council is working with schools across the borough during the COVID-19 pandemic to ensure all necessary measures in line with government guidance are in place and that schools are as safe as possible.

Information about COVID-19 measures in schools


Visiting care homes in Walsall 

For people living in care homes, regular visits from family and friends are important for maintaining close relationships and supporting health and wellbeing.

From 12 April 2021, every care home resident in England will be able to nominate two visitors who can come in for regular visits. 

Find out more about visiting care homes in Walsall 


COVID-19 Outbreak Management Plan 

On 24 May 2020 the government announced that, as part of its national strategy to reduce infection from COVID-19, every council area in England would be required to create a local outbreak plan by the end of June 2020. National guidance was issued jointly by Public Health England and five key partner agencies.

The Walsall COVID-19 Outbreak Management Plan, led by the Director of Public Health Walsall, is the operational response and management for coronavirus disease and any outbreaks that may occur in the borough. The primary aim of the plan is to control COVID-19, reduce the spread of infection and save lives. In doing this, the plan will help to return life to as normal as possible, for as many people as possible, in a way that is safe. 

Walsall Council COVID-19 Outbreak Management Plan


Contacting Walsall Council for advice on COVID-19 issues

COVID-19 helpline for businesses, organisations and schools 

Walsall Public Health operate a seven-day COVID-19 advice line for businesses, organisations and schools. The phone line is open 8am–8pm.

This should be the first point of call if:  

  • you are notified you have had a positive case in your setting 
  • you are informed of a confirmed case of COVID-19 by the NHS Test & Trace service 
  • you have any questions on infection control to reduce the spread of the virus.  

The team will work with you to assess the risks and advise you of what actions to take. By taking this early action they could stop a major outbreak.    

To contact the team please email or phone 01922 65 8065.


Helpline for restrictions on businesses or other venues

Walsall Council’s environmental health team is working hard to keep businesses and their customers as safe as possible from COVID-19. The service works with businesses to provide help and advice on the government COVID-19 restrictions. They will also investigate complaints and respond where necessary with robust enforcement action. Please contact the team with your queries or to report a non-compliance.

Phone 01922 653366 or email 


Travelling safely during COVID-19

You must avoid travel unless necessary. If you must travel, minimise the journeys you make and limit contact with other people. Avoid using public transport where possible and either drive or—for shorter journeys or commutes—walk or cycle. If you do travel, thinking carefully about the times, routes and the way you'll travel will mean we will all have more space to stay safe.

More information and guidance about travelling safely 


Social distancing and limiting contact with people outside your household

View the latest government guidelines on social distancing, support bubbles, and meeting up with friends and family during COVID-19. 

Social distancing and 'support bubbles'


Protecting consumers and businesses  

The COVID-19 situation has affected our daily lives in many different ways. Our regulatory services teams are working hard to protect consumers and businesses in the current environment. Find information at the link below about current COVID-19 scams and how to protect yourself, as well as how to report suspicious activity and scams or any businesses you believe is not complying with government restrictions. 

Information for consumers and businesses


Volunteer to help

Making Connections Walsall is leading our local community response to COVID-19 (coronavirus) and is a friendly service for vulnerable people and families. 

If you would like to volunteer to help vulnerable residents and families with shopping, picking up prescriptions, food parcels, advice on financial help or reassurance calls/befriending, or if you wouldl like to make a referral for yourself or someone you know to receive help and support, follow the link below. 

Volunteer to help or make a referral


COVID-19 guide to external funding

A number of funds and grants are being established by external bodies to respond to and tackle the impact of COVID-19. The council’s external funding team has produced a directory that lists funding opportunities which will be updated on a regular basis.

Walsall Council's COVID-19 Guide to External Funding


Most of us don’t have to walk far to find a greenspace

Although parts of the borough have a history of heavy industry, Walsall is actually a surprisingly green place to live. As well as several parks and nature reserves, there are many other easily accessible greenspaces dotted around the borough, use our interactive map to find the hidden gems near you that may not be as busy or crowded as other parks and green spaces. 

View the interactive map


Protecting your health and wellbeing

It's important to take care of your mind as well as your body while we continue to live with the COVID-19 pandemic and changing restrictions. 

The link below provides tips and advice to help you keep on top of your mental wellbeing, stay active and cope with how you may be feeling while staying at home, as well as contact details of a number of local and national services offering emotional health and wellbeing support. Make sure you get further support if you feel you need it.

Mental health and wellbeing support


Public Health guidance

On this page you will find the latest updates from the council's Director of Public Health as well as links to national public information, advice and guidance. Because of the continuously changing situation, this page and links will be updated regularly so please check for the most up to date information.

Coronavirus (COVID-19) Public Health information and advice


Other useful links 

Links to COVID-19 information and updates from West Midlands Police, Transport for West Midlands, utility providers and others, as well as information and warnings about COVID-19 scams circulating. 

Other useful information for Walsall residents