Walsall Public Health COVID-19 helpline
Walsall Council's public health team is operating a seven-day COVID-19 advice line between 8am and 8pm. The service is staffed by members of the public health and health protection team and should be the first point of call for all local coronavirus incidents or queries. The team is in place to provide help with guidance that can reduce the spread of the virus and also to support local businesses with COVID-19 related issues. Businesses may be informed of a confirmed case of COVID-19 by the NHS Test & Trace service, if so we are advising them to contact the team as soon as possible. They will work with you to assess the risks and advise you of what actions to take. By taking this early action they could stop a major outbreak.
To contact the team please email firstname.lastname@example.org or phone 01922 65 8065.
Financial support for Walsall residents
As the impact of coronavirus is felt across the UK, you may have concerns about how it could affect you and your family. Walsall Council is looking to proactively support residents to minimise the financial impact of the outbreak.
If the income in your household has been affected by the coronavirus, we have put support in place to help with a loss or reduction in earnings/income which may affect your ability to pay your household bills.
What help can Walsall Council provide?
COVID-19 guide to external funding
A number of funds and grants are being established by external bodies to respond to and tackle the impact of COVID-19. The council’s external funding team has produced a directory that lists funding opportunities which will be updated on a regular basis.
Walsall Council's COVID-19 Guide to External Funding
Be Work Safe
As the Covid-19 lockdown eases and more businesses open across the borough, Walsall Council is offering advice to employees on staying safe and preventing the spread of the virus.
Be Work Safe―information for employees
Walsall Works: information for employees and self employed
In light of the impact COVID-19 is having on the economy, Walsall Works has developed a weekly update to ensure employees and self employed residents are fully aware of all of the financial support, grants and relief being made available through the government. There is also information on this page for businesses and employers.
Walsall Works COVID-19 update
Accessing community volunteer help and support
Making Connections Walsall is leading our local community response to COVID-19 (coronavirus) and is a friendly service for vulnerable people and families.
If you or someone you know needs practical help with shopping, picking up prescriptions, advice on financial help or reassurance calls/befriending, or if you wouldl like to volunteer to help, follow the link below.
Access help or volunteer to help
Supporting vulnerable residents
The council is closely following guidance from Public Health England to ensure that the people we support are protected and cared for safely in light of the current coronavirus pandemic. We are making available up to date guidance for our service users, providers, social care settings and staff to reduce the spread of the virus and to make sure that we are doing everything we can to safeguard those in our care.
Information about social care services and available support
Supporting children and families
The coronavirus emergency has resulted in a number of significant changes to our daily lives, including the lives of children and young people. The information and links on this page aim to support parents, carers, children and families during this period.
Tips, resources and support for children and families
Protecting your health and wellbeing
Many of us are spending a lot more time at home because of COVID-19 and it's important to take care of your mind as well as your body.
The link below provides tips and advice to help you keep on top of your mental wellbeing, stay active and cope with how you may be feeling while staying at home, as well as contact details of a number of local and national services offering emotional health and wellbeing support. Make sure you get further support if you feel you need it.
Mental health and wellbeing support