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COVID-19 - I need help (residents)

Financial support for Walsall residents

As the impact of coronavirus is felt across the UK, you may have concerns about how it could affect you and your family. Walsall Council is looking to proactively support residents to minimise the financial impact of the outbreak.

If the income in your household has been affected by the coronavirus, we have put support in place to help with a loss or reduction in earnings/income which may affect your ability to pay your household bills.


What help can Walsall Council provide?


Accessing community volunteer help and support

Making Connections Walsall is leading our local community response to COVID-19 (coronavirus) and is a friendly service for vulnerable people and families. 

If you or someone you know needs practical help with shopping, picking up prescriptions, advice on financial help or reassurance calls/befriending, or if you wouldl like to volunteer to help, follow the link below. 

Access help or volunteer to help 


Supporting vulnerable residents  

The council is closely following guidance from Public Health England to ensure that the people we support are protected and cared for safely in light of the current coronavirus pandemic. We are making available up to date guidance for our service users, providers, social care settings and staff to reduce the spread of the virus and to make sure that we are doing everything we can to safeguard those in our care.


Information about social care services and available support 


Supporting children and families 

The coronavirus emergency has resulted in a number of significant changes to our daily lives, including the lives of children and young people. The information and links on this page aim to support parents, carers, children and families during this period. 


Tips, resources and support for children and families


Protecting your health and wellbeing

Many of us are spending a lot more time at home because of COVID-19 and it's important to take care of your mind as well as your body.

The link below provides tips and advice to help you keep on top of your mental wellbeing, stay active and cope with how you may be feeling while staying at home, as well as contact details of a number of local and national services offering emotional health and wellbeing support. Make sure you get further support if you feel you need it.


Mental health and wellbeing support


COVID-19 guide to external funding

A number of funds and grants are being established by external bodies to respond to and tackle the impact of COVID-19. The council’s external funding team has produced a directory that lists funding opportunities which will be updated on a regular basis.


Walsall Council's COVID-19 Guide to External Funding


Be Work Safe 

Throughout the ongoing COVID-19 pandemic, Walsall Council is offering advice to employees on staying safe and preventing the spread of the virus.


Be Work Safe―information for employees


Walsall Works: information for employees and self employed 

In light of the impact COVID-19 is having on the economy, Walsall Works has developed a weekly update to ensure employees and self employed residents are fully aware of all of the financial support, grants and relief being made available through the government. There is also information on this page for businesses and employers. 


Walsall Works COVID-19 update