Coronavirus: Latest information and advice 

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COVID-19 - I need help (businesses)

Walsall Public Health COVID-19 helpline 

Walsall Council's public health team is operating a seven-day COVID-19 advice line between 8am and 8pm. The service is staffed by members of the public health and health protection team and should be the first point of call for all local coronavirus incidents or queries. The team is in place to provide help with guidance that can reduce the spread of the virus and also to support local businesses with COVID-19 related issues. Businesses may be informed of a confirmed case of COVID-19 by the NHS Test & Trace service, if so we are advising them to contact the team as soon as possible. They will work with you to assess the risks and advise you of what actions to take. By taking this early action they could stop a major outbreak.  


To contact the team please email or phone 01922 65 8065.


Reopening your business: Is your business ready to open safely?

Despite the lifting of lockdown in most areas, the COVID-19 alert level still means that the virus is in general circulation. We need to work together to defeat it whilst also allowing businesses in Walsall to continue to stay open and get on the road to recovery. 

We need you to help your local communities stay safe from coronavirus by keeping a record of staff, customers, and visitors to your venues. Click below to find out more:


Information for businesses reopening



Advice for businesses

The UK Government and local authorities are committed to do all they can to support businesses through this period of disruption caused by COVID-19. In Walsall, the council's Employment Growth Team provide support and advice to local businesses. 


Help for businesses



Information for businesses, employees and self employed 

In light of the impact COVID-19 is having on the economy, Walsall Works has developed a weekly update to ensure businesses,  employees and self employed residents are fully aware of all of the financial support, grants and relief being made available through the government. There is also information on this page for businesses and employers. 


Walsall Works COVID-19 update 



COVID-19 guide to external funding

A number of funds and grants are being established by external bodies to respond to and tackle the impact of COVID-19. The council’s external funding team has produced a directory that lists funding opportunities which will be updated on a regular basis.


Walsall Council's COVID-19 Guide to External Funding



Protecting consumers and businesses  

The current COVID-19 situation has been very fast moving and quickly affected our daily lives in many different ways. Our regulatory services teams are working hard to protect consumers and businesses in the current environment.


Information for consumers and businesses



For care providers 

Walsall Council is making available up to date guidance for our providers, social care settings and staff to reduce the spread of the virus and to make sure that we are doing everything we can to safeguard those in our care. Information for residential, nursing, domiciliary and supported living providers is available at the links below.


Information for care providers



Note to suppliers 

Invoicing Walsall Council during the current COVID-19 emergency

In order to help the council to continue to pay all Walsall Council suppliers as normal during the current COVID-19 emergency, we are requesting that wherever possible invoices are submitted electronically to If you require further information regarding invoicing and payments please visit our supplier information pages.