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COVID-19 - Translated COVID-19 guidance and accessible formats

A range of information has been provided in accessible formats to ensure that everyone in the community is kept up to date with COVID-19 guidance and advice.

Walsall for All

The Walsall for All team have collated several links to translated coronavirus (COVID-19) guidance and guidance in alternative formats produced by Public Health England, including large print, British Sign Language and audio. This is available here:

Walsall for All links to translated and accesible formats.

Easy read guide to looking after your feelings and your body

An easy read guide to looking after your mental health and wellbeing has been produced by Public Health England and is available here: COVID-19: guidance for the public on mental health and wellbeing

Deaf Support and Care Services Limited

Deaf Support and Care Services Limited (DSCS) is a unique company that provides services to individuals who are Deaf or have a sensory loss.  These can be accessed by any individual who is Deaf, hard of hearing/partially hearing, or Deafblind.

If you require any support, please call/video call or text 07391 285 489 and ask for Vicky, call 0121 609 7060, or e-mail  Please quote ‘Walsall Council’ when making your request. Further information about Deaf Support and Care services can be found on the DSCS website.

For more DSCS coronavirus (COVID-19) deaf support advice, please see the DSCS coronavirus (COVID-19) leaflet. 

British Sign Language resources

SignHealth has made available a number of BSL versions of key government COVID-19 updates and information. These can be found at 

Walsall Society for the Blind

Walsall Society for the Blind is available to provide expert support, advice and information to those affected by sight loss. Please contact the Centre on 01922 627683 or

Other resources for people with visual impairments

Cross-sector Sight Advice now has a dedicated COVID-19 information resource.

The RNIB (Royal National Institute of Blind People) has extended the opening hours of its RNIB helpline (0303 123 999) and provide coronavirus updates and information on their website

The Guide Dogs information line (0800 781 1444) offers COVID-19 specific advice and guidance to people with sight loss including offering proactive Keeping In Touch (KIT) calls to its existing clients.

NHS 111

As well as accessing NHS 111 by phone or online, if you have difficulties communicating or hearing, you can call 18001 111 on a textphone or use the NHS 111 BSL interpreter service via

Word 360

If you or someone you know requires information, support or guidance in an alternative format, or for any interpreting, translation, transcription or has British Sign Language (BSL) requirements, you can contact Word360 by emailing or calling 0121 554 1981 and quoting ‘Walsall Council’ when making your request.

Other useful easy read documents include:

Mencap easy-read COVID-19 (coronavirus) guidance.

Public Health England easy-read hand washing guidance.

For any other enquiries regarding information in accessible formats or interpreting needs, please contact (this email address is monitored during office hours only).