COVID-19 Local Support Grant Scheme
The Walsall COVID-19 Local Support Grant Scheme provides children and families with extra financial support and has been extended to help families over the summer period to ensure that no one goes hungry or without essential utilities.
If you were in receipt of council tax reduction on 7 July 2021 and had children included on your claim, we will make an award of £50 per child on your claim. If we already have your bank details then we will pay this automatically without you having to take any action. You should receive the payment by the second week in August.
If you have recently qualified for council tax reduction we may not have your bank details. We will write to you asking you to make an application on our Ascendant Portal and upload proof of your bank account so that a payment can be made. The closing date for supplying this information is 29 August, 2021.
If you rent your property
Help with your rent payments
Working-age residents will need to make a claim for universal credit unless you’re in an exempt group. You can find more information on our benefits page.
If you are a pensioner you may be eligible to claim Housing Benefit.
Make an online Housing Benefit application
Ban on evictions and additional protection
Government measures have been put in place to protect renters and landlords affected by COVID-19:
- emergency legislation to suspend new evictions from social or private rented accommodation while this national emergency is taking place
- no new possession proceedings through applications to the court to start during the crisis
- landlords will also be protected, as the three-month mortgage payment holiday is extended to include buy-to-let mortgages
Find out more about additional protection on gov.uk
Council tax reduction (CTR)
You may be able to claim CTR if you have a low income and your savings are not above £6,000 for working age people, and not above £16,000 for pensioners. There are questions on the form that ask how you have been impacted and we will use this information to see how else we can support you during this difficult time.
Make a claim for CTR online
Trouble paying your council tax bill?
The government has announced that there will be extra help for council tax payers due to the COVID-19 situation. We appreciate that many residents will be affected and we intend to help those who are most in need. On this basis, for those of you who are working age and qualify for council tax reduction, please see above for more details and how to apply, an extra award of up to £150.00 will also be made to your council tax account further reducing your instalments or bringing your account balance to zero for 2020/2021.
If you are struggling making payments towards your account as a result of COVID-19, please contact us as there are a number of ways we can help you. We may need to understand your finances to offer the right support.
- We can spread your instalments to March 2021
- We can make an arrangement that is affordable to you.
For more information, if you are struggling to pay, see having trouble paying your council tax
Help with energy bills
The government has negotiated an industry agreement signed by all UK domestic energy suppliers effective immediately.
- Prepayment and pay-as-you go customers will remain supplied with energy through challenging times
- Support will be available to all customers in financial distress
See what help is available on gov.uk
Other housing and welfare assistance
We also have a housing and welfare service that can help with housing issues, food, gas, electric and other essentials. You can contact this team by email or by calling 01922 652250. For information on these services please visit the housing and welfare support service pages.
We have been made aware that there is currently an active text message scam that invites you to click a link in order to claim a £435 refund on your council tax as part of COVID-19 relief. There is no council tax refund scheme in place. For help with your council tax during this time, please see below.
More information on council tax scams, and how to avoid them, can be found on the gov.uk website.