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COVID-19 - Help for businesses

Business grant schemes

The government has various grant schemes in place for businesses that have been affected by the pandemic. Further information about business grants is available on our business rates page.

Support for businesses during COVID-19 

Contacting Walsall Council for advice on COVID-19 and other infectious disease issues

Helpline for businesses, organisations and schools 

Walsall Public Health operate a health protection and COVID-19 advice line for businesses, organisations and schools. The phone line is open 9am to 5pm, Monday to Friday. This should be the first point of call if:  

  • there are concerns about any infectious diseases in an individual or group in their setting 
  • a higher than previously experienced and/or rapidly increasing number of staff , emplyee or student absences due to respiratory illness or other infections illness e.g. norovirus 
  • evidence of severe disease due to an infectious disease, for example if a pupil, student, child or staff member is admitted to hospital 
  • a cluster of cases where there are concerns about the health needs of vulnerable staff or students
  • you have any questions on infection control to reduce the spread of the virus

We'll work with you to assess the risks and advise you of what action you can take. Taking early action could stop a major outbreak.


Phone: 01922 658065

Helpline for restrictions on businesses or other venues

Our environmental health team is working hard to keep businesses and their customers as safe as possible from COVID-19. We work with businesses to provide help and advice on the government COVID-19 restrictions. We will also investigate complaints and respond where necessary with robust enforcement action. Please contact us with your queries or to report a non-compliance.


Phone: 01922 653366

Symptom-free testing for employees

Symptom-free testing is a fast and simple way to test residents who do not have symptoms of COVID-19, but who may still have the virus and can spread it to others. This is crucial in supporting businesses to avoid transmission in the workplace and therefore maintain COVID-free environments, reducing the spread of the virus in these settings.  

COVID-19 symptom-free testing

Protecting consumers and businesses  

Our regulatory services teams are working hard to protect consumers and businesses in the current environment.

Information for consumers and businesses

Advice for businesses

The UK government and local authorities are committed to do all they can to support businesses through this period of disruption caused by COVID-19. In Walsall, the council's employment growth team provide support and advice to local businesses. 

Advice for businesses

COVID-19 guide to external funding

A number of funds and grants are being established by external bodies to respond to and tackle the impact of COVID-19. Our external funding team has produced a directory that lists funding opportunities which will be updated on a regular basis.

Walsall Council's COVID-19 Guide to External Funding

For care providers 

We are making available up to date guidance for our providers, social care settings and staff to reduce the spread of the virus and to make sure that we are doing everything we can to safeguard those in our care.

Information for care providers

Note to suppliers 

Invoicing Walsall Council during COVID-19

In order to help us to continue to pay our suppliers as normal during  COVID-19, we are requesting that wherever possible invoices are submitted electronically to If you require further information regarding invoicing and payments please visit our supplier information pages.