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COVID-19 - Help for businesses


Business Grant Scheme

The government has various grant schemes in place for businesses that have been affected by the pandemic.

Further information about business grants is available on the council's business rates page.

Support for businesses during COVID-19 


Contacting Walsall Council for advice on COVID-19 issues

COVID-19 helpline for businesses, organisations and schools 

Walsall Public Health operate a seven-day COVID-19 advice line for businesses, organisations and schools. The phone line is open 8am–6pm Monday – Friday and 10am–2pm on weekends and bank holidays.

This should be the first point of call if:  

  • you are notified you have had a positive case in your setting 
  • you are informed of a confirmed case of COVID-19 by the NHS Test & Trace service 
  • you have any questions on infection control to reduce the spread of the virus.  

The team will work with you to assess the risks and advise you of what actions to take. By taking this early action they could stop a major outbreak.    

To contact the team please email or phone 01922 658065.

Helpline for restrictions on businesses or other venues

Walsall Council’s environmental health team is working hard to keep businesses and their customers as safe as possible from COVID-19. The service works with businesses to provide help and advice on the government COVID-19 restrictions. They will also investigate complaints and respond where necessary with robust enforcement action. Please contact the team with your queries or to report a non-compliance. Phone 01922 653366 or email 


Symptom-free testing for employees

Symptom-free testing is a fast and simple way to test residents who do not have symptoms of COVID-19, but who may still have the virus and can spread it to others. This is crucial in supporting businesses to avoid transmission in the workplace and therefore maintain COVID-free environments, reducing the spread of the virus in these settings.  

COVID-19 symptom-free testing


Protecting consumers and businesses  

COVID-19 has affected our daily lives in many different ways. Our regulatory services teams are working hard to protect consumers and businesses in the current environment.

Information for consumers and businesses


Information for businesses, employees and self employed 

In light of the impact COVID-19 is having on the economy, Walsall Works has developed a weekly update to ensure businesses,  employees and self employed residents are fully aware of all of the financial support, grants and relief being made available through the government. There is also information on this page for businesses and employers. 

Walsall Works COVID-19 update 


Advice for businesses

The UK government and local authorities are committed to do all they can to support businesses through this period of disruption caused by COVID-19. In Walsall, the council's employment growth team provide support and advice to local businesses. 

Advice for businesses


COVID-19 guide to external funding

A number of funds and grants are being established by external bodies to respond to and tackle the impact of COVID-19. The council’s external funding team has produced a directory that lists funding opportunities which will be updated on a regular basis.

Walsall Council's COVID-19 Guide to External Funding


For care providers 

Walsall Council is making available up to date guidance for our providers, social care settings and staff to reduce the spread of the virus and to make sure that we are doing everything we can to safeguard those in our care. Information for residential, nursing, domiciliary and supported living providers is available at the links below.

Information for care providers


Note to suppliers 

Invoicing Walsall Council during the current COVID-19 emergency

In order to help the council to continue to pay all Walsall Council suppliers as normal during  COVID-19, we are requesting that wherever possible invoices are submitted electronically to If you require further information regarding invoicing and payments please visit our supplier information pages.