This is a new service - your feedback will help us to improve it.

What is the Local Offer?

Walsall’s Local Offer provides information in one place for children and young people aged 0-25 years with special educational needs and/or disabilities (SEND), their parents/carers and professionals.

It includes information on local services to help children, young people, parents and carers make choices about the support they receive.

Find out more about the SEND Local Offer in this video.

Alternatively, you can watch a signed version of our introductory video

What we do

We have developed Walsall's Local Offer with parents, carers, young people with SEND, and professionals to make sure that it meets your individual needs.

The Children and Families Act 2014 requires us to produce and publish a Local Offer, which sets out in one place information about the provision available across education, health and social care for children and young people in the area who have SEND.

What if I don't use the internet?

As there is a lot of information that must be kept up to date, providing information digitally is the best way of doing this.

This does not mean that you cannot access information if you do not have a computer or internet access.  You could ask a professional working with you, your family or child/young person to help you find or print information for you.  

If you can use the internet but do not have access to it 

If you can use the internet but do not have access to it, you can use a computer in the library. As a Walsall library member you can access the full range of computer services. If you are not a library member you can get a visitor pass from library staff, for a small charge.


If you want to print some information but do not have access to a printer you could try asking:

  • your child or young person’s school 
  • a professional working with your family
  • a friend or family member

You can also print at your local library, but there is a small charge for this.

People who can help you

Professionals who are working with you or your child or young person can help you, like:  

Other sources of support are:

  • other parents/carers, people who understand what you are going through are a great source of help and support
  • FACE which is Walsall’s parent carer forum, their email is
  • national services and helplines like Contact, ehich is open 9.30am-5pm, Monday-Friday; and free from UK landlines and UK mobiles

Contact us

If you can't find the information you need, please let us know.

You can send your feedback, requests and comments by email to us at

Rate this page