Bins can be collected anytime between 6.30 am – 4.00 pm
Do not report a missed bin if:
- you didn't put your bin out by 6.30 am on your scheduled bin collection day
- your bin was not presented for collection at the edge of your property. The crew only collect from the footway (unless you have an assisted bin collection)
- your bin contains incorrect materials - if you are unsure check what goes in your bins
- your bin lid does not close
- the bin is too heavy
Report a missed bin after 4.00pm on collection day or by 4.00pm on the next day working day. If you report a missed collection after this time, we will empty your bin on your next scheduled collection. We will not take any extra waste at that time.