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Missed bin collections

Please remember that bins can be collected from anytime between 6.30am – 4.00pm


Do not report a missed bin if:

  • you didn't put your bin out by 6.30am on your scheduled bin collection day
  • your bin was not presented for collection at the edge of your property - the crew only collect from the footway (unless you have an assisted bin collection)
  • your bin contains incorrect materials -  if you are unsure check what goes in your bins 
  • your bin lid does not close or is too heavy

Missed bins should be reported after 4.00pm on the day collection was due or by 4.00pm on the next day working day.
If you report a missed collection after this time, your bin will be emptied on your next scheduled collection.  No additional waste will be taken.

Report a missed bin