Bins can be collected anytime between 6.30am – 4.00pm
Do not report a missed bin if:
- you didn't put your bin out by 6.30am on your scheduled bin collection day
- your bin was not presented for collection at the edge of your property - the crew only collect from the footway (unless you have an assisted bin collection)
- your bin contains incorrect materials - if you are unsure check what goes in your bins
- your bin lid does not close
- the bin is too heavy
Missed bins should be reported after 4.00pm on collection day or by 4.00pm on the next day working day.
If you report a missed collection after this time, your bin will be emptied on your next scheduled collection. No additional waste will be taken.
Report a missed bin