Bins can be collected anytime between 6.30 am – 4.00 pm
Do not report a missed bin if:
- you didn't put your bin out by 6.30 am on your scheduled bin collection day
- your bin was not presented for collection at the edge of your property. The crew only collect from the footway (unless you have an assisted bin collection)
- your bin contains incorrect materials - if you are unsure, check what goes in your bins
- your bin lid does not close
- the bin is too heavy
Contact us to report a missed collection. Allow 24 hours after your collection was due so that we have all the information we will need from our crews to be able to help you effectively.