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Bulky collections service

The bulky collection service is for the removal of household items from domestic premises that cannot be put into wheelie bins due to their  size and bulk, for example furniture such as a three piece suite or a bed.

We can’t collect everything that is too large for a wheelie bin, the items we will take are things that would normally be taken during a house move, so doesn’t include any fixtures and fittings.

The service is covered by the Environmental Protection Act 1990 and the Controlled Waste Regulation 2012 which allows the council to make a charge.



 For a nominal charge we will collect:

  • White goods- fridges, freezers, washing machines, cookers etc. (fridges and freezers must be empty)
  • Furniture- tables, chairs, settees, wardrobes,beds, chests of drawers etc
  • Bicycles
  • Three piece suites (this is 3 items)
  • Cookers
  • Washing machines and tumble dryers
  • TVs
  • Vacuum cleaners
  • Rugs (rolled up and securely taped)
  • Carpet or lino (rolled and securely taped, NOT folded.) each roll is classed as one item
  • Garden furniture
  • Barbecues
  • Mattresses (heavily soiled matresses can not be accepted)

Please ensure items to be collected are clean and in a suitable condition for our staff to handle. Fridges and freezers must be emptied of all contents.

We will not collect:

  • Builders’ materials such as bricks, blocks, rubble
  • Items containing glass, ie TV stands, cabinets & mirrors
  • Garden waste
  • Items left from household refurbishment such as kitchen cabinets, bathroom suites and window frames/doors
  • Garden sheds
  • Wooden fence panels
  • Bags of domestic waste
  • Fire hearths and grates
  • Gas bottles

Certain items will be counted as more than one item. For example a bed if there is a headboard, base and mattress or a three piece suite, both of these would be 3 items. There is also a maximum of 3 sofas in any one collection.

When you book a bulky collection we make a list of the items you want us to remove. If you need to make any changes to the list you will need to contact us on 01922 653344 no later than 12 noon on the day before your collection. We will not collect items that are not on the list because they may not have been put out for collection by you.


There is no price increase in 2019 for bulky collections. The prices are as follows;

  • 1-3 items £15.00
  • 4-6 items £30.00
  • 7-9 items £45.00

How do I book my Bulky Item Collection?

You can book and pay for a Bulky Item collection by telephoning 01922 653344.  Please make sure you have your payment card ready, along with details of the items to be included and the correct collection address.

Please be aware that once you have booked and paid for a collection we are unable to offer any refunds.

When do we collect?

The bulky collection service operates seven days a week.  Please ask if you would prefer a particular collection day and we will do our best to accommodate your request.

If you prefer….

You can take your bulky items to the Household Waste Recycling Centres at Fryers Road, Leamore or Merchants Way, Aldridge free of charge or if you have serviceable good quality items you no longer require you could use the Freecycle® Network. For more information please visit their website uk.freecycle.org/


Points to note:

  • All items need to be ready for collection by 6.30am on the agreed day. If your items are not ready when we arrive you will need to re-book your collection.
  • Let us know if you need to put your items on the footpath because you don’t have a front garden or driveway. We will try to remove them as early as possible on the collection day to minimise obstruction to others
  • Please cover items that could become waterlogged as they may be too heavy to lift when wet.
  • Please ensure that the items to be collected are intact and whole and are easily accessible. Your items should be left at the nearest point on your property to the public highway.
  • We cannot enter your property to collect items.

Commercial Waste

We cannot collect bulky items from commercial premises as part of this service, this includes landlords disposing of items from rental properties. To dispose of bulky commercial waste you need to contact the company with whom you have a contract to remove your business waste. if your business waste contract is with Walsall Council please call us on 01922 653755 or e-mail Tradewaste@Walsall.gov.uk.