Switching energy providers
Community switching
Switch Together (formerly The Big Community Switch) uses the bargaining power of your community to get the best energy deal for you. We joined the auction scheme in 2017.
How the Switch Together: Energy scheme works
- You register for free and share your energy usage with Switch Together
- Suppliers compete to give you a personal energy offer
- You receive a clear offer showing prices and estimated yearly cost
- You choose whether to accept, and if you do, the switch is handled for you
You can find out more about the scheme and register for collective fuel switching online:
You can contact Switch Together if you have any questions, or if you have problems with your switch.
Other ways to switch your energy provider
There are other organisations who can help you compare energy providers and tariffs and decide on the best deal for your usage.
Ofgem – Energy regulator for Great Britain
Citizens Advice - practical confidential advice from the national charity and network of local charities. Online, over the phone, and in person, for free
Problems with your energy provider or with switching providers
Ofgem provide help and support to resolve problems with your energy provider.
If you want to make a complaint, contact the energy provider in the first instance.
If your concern is not resolved you can contact the energy ombudsman.
