Report a problem with a street light or Belisha beacon

Street lights illuminate roads, paths, and other public areas.

A Belisha beacon is a yellow globe light mounted on a black and white striped pole, used to mark pedestrian crossings

If a street light or Belisha beacon is damaged, you can report it. 

What you need to tell us

To report a problem with a street light or Belisha beacon, you will need to tell us where it is.

A description and photograph of the problem will also be helpful. Only provide photographs if it is safe to do so.

Make a report

You can do this online using MyAccount:

Help to complete the form

If you're unable to complete the online form, you can:

• go to a Walsall Connected hub, where we'll show you how to use MyAccount
• phone the customer experience centre and we will take you through the process

If the map says the location is not managed by Walsall Council

Find out what to do if the problem is on privately-owned land (such as social housing land and non-council car parks).

If you believe that the location you've identified belongs to Walsall Council and is not private, you can let us know and help us keep our records up to date.

Protecting your information

Any data collected as part of the application will be used in accordance with data protection law and the UK GDPR. Find out more about how we process your data.