Report a problem with a road sign
If it looks dangerous, phone us immediately
Phone 01922 650000 if you're worried the problem could be dangerous (for example, you can see exposed wiring or there's been a vehicle impact).
Road signs give warnings or information to drivers about directions, distances and road conditions. If a sign is damaged or missing, you can report it.
If the problem is graffiti on the sign, you should report grafitti instead.
There's a different process for reporting problems with street name signs.
What you need to tell us
To report a problem with a road sign, you will need to tell us where it is.
A description and photograph of the problem will also be helpful. Only provide photographs if it is safe to do so.
Make a report
You can do this online using MyAccount:
Help to complete the form
If you're unable to complete the online form, you can:
- watch our short 'how to' video guide below, for more information
- go to a Walsall Connected hub, where we'll show you how to use MyAccount
- phone the customer experience centre and we will take you through the process
If the map says the location is not managed by Walsall Council
Find out what to do if the problem is on privately-owned land (such as social housing land and non-council car parks).
If you believe that the location you've identified belongs to Walsall Council and is not private, you can let us know and help us keep our records up to date.
Protecting your information
Any data collected as part of the application will be used in accordance with data protection law and the UK GDPR. Find out more about how we process your data.
Contains Ordnance Survey data © Crown copyright and database rights 2025. OS Licence number AC0000811014
